Shipping policy
SHIPPING RATES & POLICIES
DYEpaintball.com offers different shipping options: Ground, 2-day, 3-day, and next day shiping options as well as APO/FPO Standard Shipping. Please note that shipments can occasionally be delayed due to unforeseen circumstances.
Currently, we can only ship to addresses within North America and US Territories (Puerto Rico and Guam). We cannot ship to Post Office Boxes.
Every Custom order is hand-built to your specifications. Please allow up to 4 days prior to shipping.
Once your order ships, you will receive a confirmation email specifying what carrier was used along with the corresponding tracking number. Please note that items in your order may ship from multiple locations and can occasionally be delayed due to unforeseen circumstances.
SHIPPING TIMES & RATES
Ground- 1-7 Business days after shipping
Next Day- Next Business day after
2-day-Two business days after shipping
3-day-Three business days after shipping
You will receive an order confirmation letter after successfully completing the checkout process, and a shipping confirmation letter (including a tracking number) when your order leaves the warehouse.
USA SHIPPING SURCHARGES
We work hard to keep our shipping charges as low as possible. Certain large or bulky items such as Pop up tents and Luggage are considered oversize and/or over weight by FedEx or UPS. Therefore a surcharge will be charged depending on the item's size and/or weight, in addition to our regular shipping charges. These surcharges are based solely on extra charges imposed by third party carriers for transporting oversize and/or overweight items. Someone from our customer service department will be in touch with you prior to any additional charges being placed.
MILITARY SHIPMENTS
All shipments to APO/FPO addresses are sent via our Standard service level. We estimate 14 business days for delivery once the order has been shipped; however, some destinations may take longer.